Technical Operations Engineer
Company Name:
Placement Services USA, Inc.
Responsible for carrying out tasks as well as planning and supervising tasks as it relates to maintaining PVMCs use of desktop computers and peripheral hardware testing and deployment. Effectively oversees and coordinates lifecycle management for all desktop infrastructure architecture, business continuance and service restoration strategies, and ongoing roadmap for effective access to information services and systems platforms. Continually evaluates current state of PVMCs desktop strategy, architecture and services against goals and objectives, and adapts operational strategies to maintain alignment. Troubleshoot and support EMR software, healthcare support systems that facilitated hospital workflows and IT equipment related to ergonomic configuration of IT hardware specifically designed for healthcare environment including Greenway Primesuit EMR , Dragon Medical Dictation Solution, Microsoft Server 2003 and 2008, Microsoft Exchange Server 2010, Imprivata Single Sign On, Achronis Migrate Easy 7.0 Imaging solution, Solar Winds Orion 2011.2.1 NMS, Solar Winds DameWare, TeamViewer 9, HelpStar 2010, Enovate Medical / Ergatron Wall Mounts and Computer on Wheels Cart, Honeywell 1900 and 1902 Handheld Barcode Scanner, Motorola Handheld Scanner for Caduceus, Fujitsu Fi6130, 6130Z Desktop Scanner, Hp LaserJet 4000 Series , M600, M401, Laserjet 4200 Series Printer, Heavy Duty Multifunction Copiers, APC 750XL UPS systems, Zebra Label Printers ZT230, Zebra Arm band printer HC100, Star Microelectronics TSP800, TSP800 II, GX420, GK420 Label Printers. Juniper SSL VPN, Junos Pulse Apple iPad and Macintosh OS devices, Wyse Zero Clients Dummy Terminals. Juniper JSA 2500 Firewall, Foundry Networks FastIronGS648P, GS624P and BigIron Rx4 Core Switch, IBM Tivoli Storage Manager V5.5 . Netapp FAS3140. Provide first and second tier support and service to end-users on software and hardware related problems. Records and monitors all reported issues and provides progress updates to both customer and IS management. Ensures desktop computer and deployment strategies meet business and clinical needs by use and maintenance of testing and validation checklists. Monitors the technology environment using established tools. Resolves application software and hardware issues and provides escalation if applicable. Performs or supervises installation, maintenance and support of all computer hardware and software. Helps establish and maintain wiring and design standard. Supports, evaluates, and trains new users for hospital special systems. Participates in the IS on-call rotation. Performs all other duties as assigned.
1 year experience in healthcare IT in hospital or physician practice setting including supporting, troubleshooting and managing IT Infrastructure in a hospital, deployment of Electronic Medical Record Systems in US based healthcare setting. CCNA and MCITP certification.
Masters degree in Computer Science, Information Technology, Electronics, Engineering, or related field, or its foreign equivalent.
Please send us your resume via email at with reference #012142 in the subject line. Do not copy and paste your resume in the body email. Please attach it as a Word document. Thank you.Estimated Salary: $20 to $28 per hour based on qualifications.
Placement Services USA, Inc.
Responsible for carrying out tasks as well as planning and supervising tasks as it relates to maintaining PVMCs use of desktop computers and peripheral hardware testing and deployment. Effectively oversees and coordinates lifecycle management for all desktop infrastructure architecture, business continuance and service restoration strategies, and ongoing roadmap for effective access to information services and systems platforms. Continually evaluates current state of PVMCs desktop strategy, architecture and services against goals and objectives, and adapts operational strategies to maintain alignment. Troubleshoot and support EMR software, healthcare support systems that facilitated hospital workflows and IT equipment related to ergonomic configuration of IT hardware specifically designed for healthcare environment including Greenway Primesuit EMR , Dragon Medical Dictation Solution, Microsoft Server 2003 and 2008, Microsoft Exchange Server 2010, Imprivata Single Sign On, Achronis Migrate Easy 7.0 Imaging solution, Solar Winds Orion 2011.2.1 NMS, Solar Winds DameWare, TeamViewer 9, HelpStar 2010, Enovate Medical / Ergatron Wall Mounts and Computer on Wheels Cart, Honeywell 1900 and 1902 Handheld Barcode Scanner, Motorola Handheld Scanner for Caduceus, Fujitsu Fi6130, 6130Z Desktop Scanner, Hp LaserJet 4000 Series , M600, M401, Laserjet 4200 Series Printer, Heavy Duty Multifunction Copiers, APC 750XL UPS systems, Zebra Label Printers ZT230, Zebra Arm band printer HC100, Star Microelectronics TSP800, TSP800 II, GX420, GK420 Label Printers. Juniper SSL VPN, Junos Pulse Apple iPad and Macintosh OS devices, Wyse Zero Clients Dummy Terminals. Juniper JSA 2500 Firewall, Foundry Networks FastIronGS648P, GS624P and BigIron Rx4 Core Switch, IBM Tivoli Storage Manager V5.5 . Netapp FAS3140. Provide first and second tier support and service to end-users on software and hardware related problems. Records and monitors all reported issues and provides progress updates to both customer and IS management. Ensures desktop computer and deployment strategies meet business and clinical needs by use and maintenance of testing and validation checklists. Monitors the technology environment using established tools. Resolves application software and hardware issues and provides escalation if applicable. Performs or supervises installation, maintenance and support of all computer hardware and software. Helps establish and maintain wiring and design standard. Supports, evaluates, and trains new users for hospital special systems. Participates in the IS on-call rotation. Performs all other duties as assigned.
1 year experience in healthcare IT in hospital or physician practice setting including supporting, troubleshooting and managing IT Infrastructure in a hospital, deployment of Electronic Medical Record Systems in US based healthcare setting. CCNA and MCITP certification.
Masters degree in Computer Science, Information Technology, Electronics, Engineering, or related field, or its foreign equivalent.
Please send us your resume via email at with reference #012142 in the subject line. Do not copy and paste your resume in the body email. Please attach it as a Word document. Thank you.Estimated Salary: $20 to $28 per hour based on qualifications.
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